Afternoon Workshop 1

Meaningful Communication: Language Access in the Mental Health Setting

Presented by Sophia Rossovsky, M.Ed.


This workshop will address language access and communication in the mental health setting, including language and cultural barriers, core skills, ethical dilemmas, and standards of practice for professional interpreters.  Participants will gain insight into the challenges of providing vital documents and telephone access in various languages, as well as strategies for service providers to work effectively with interpreters.

Learning Objectives

Participants will:
1. Understand language access as it relates to organizational cultural competence for mental health organizations.
2. Learn how to work with interpreters within a mental health setting.
3. Recognize the components of an effective language access policy.

Presenter Information

Sophia Rossovsky holds a Master’s in Education and Linguistics and has over 20 years of experience in education, professional development and program management.  She is part of various committees and associations, such as New Jersey Statewide Network for Cultural Competence and International Medical Interpreter Association. Sophia is an experienced trainer. Currently she has a consulting and training practice called Diversity Experts Inc.  Sophia presents on topics ranging from cultural proficiency to language access and interpretation.

In 2000 in collaboration with NJ DHSS she developed three models of interpreting curricula for the following settings: community, medical and mental health and trained over three thousand bilingual individuals as interpreters in New Jersey alone.  She also launched the language access and train the trainer programs in state psychiatric hospitals. Sophia is an avid advocate for culturally and linguistically appropriate services, presenting at various forums and conferences and promoting meaningful communication in all entities.

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