POCCETS Training Schedule

Course
Format
Date & Time
Location
Required Attendees
*Participating agencies must commit to sending the minimum number of required staff attendees to each training module, however, we encourage agencies to send additional staff as suggested below.
1: Culturally and Linguistically Appropriate Mental Health Service Delivery
Face-to-Face
Full day, 6 hour, workshop, including 1 hour lunch
On-site
1. Cultural Competence Committee (CCC) Chair (or equivalent)
2. Quality Assurance/ Quality Improvement (QA/QI) Director
3. Executive Director (ED) /Chief Executive Officer (CEO)
4. Senior leadership members (i.e. managers, supervisors, directors) (1-2).
Additional: CCC members, front line staff (i.e. clinicians, case managers, support personnel, etc.)
Attendees for Course 1 should also attend Course 5. 
2: Ongoing Assessment Practices
Webinar
2 Hours
Online
1. CCC Chair
2. QA/QI Director
Additional: CCC members, senior leadership, front line staff involved in the agency’s assessment process.
3: Workforce Diversity: Cross-Cultural Relationships and Conflict Management
Webinar
2 Hours
Online
1. CCC Chair
2. QA/QI Director
3. Human Resources Director
Additional: CCC members, senior leadership and front line staff
4: Strategic Partnerships and Community Engagement
Face-to-Face
3.5 Hour Workshop
On-site
1. CCC Chair
2. QA/QI Director
3. Development/ Public Relations Director (or equivalent)
4. Community Outreach Director/personnel (or equivalent)
Additional: CCC members, senior leadership and front line staff
5: Strategic Cultural Competence Planning and Continuous Improvement
Face-to-Face,
Full day, 6 hour workshop, including 1 hour lunch
On-site
1. CCC Chair
2. QA/QI Director
3. ED/CEO
4. Senior leadership members (1-2).
Additional: CCC members and front line staff
Attendees for Course 5 should have also attended Course 1. 
Independent Assignments: Information Review, Data Gathering, Follow-Up
Independent (1.5-3 hours) over the course of 4 months
           Total Time Commitment: 20-22 Hours per agency

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