Workshop 3

Managing and Leading a Culturally Competent Organization

Presented by Dr. Michael Swerdlow

Course Description

This workshop will address the challenges and opportunities for management staff to lead in a culturally competent manner. The presentation will focus on the various types of diversity in the current workplace. These include ethnic, racial, sexual, generational, and religious. The implications of this diversity will be explored in terms of management style, modes of communication, conflict management, and team building. This workshop will combine lecture and active participation; attendees will be asked to participate in case studies and group exercises. Bibliographic material will be provided to all participants.

Learning Objectives

  • Identify personal culturally conditioned management style.
  • Identify potential areas of cultural misunderstanding within workgroups.
  • Develop a management plan to enhance team functioning and performance with regard to cultural competence.

Presenter Information

Michael Swerdlow holds a Ph.D. in Medical Anthropology with a specialization in cross-cultural mental health. He has administered a wide range of mental health programs for over 25 years. Dr. Swerdlow has a professional interest in management development and has conducted numerous workshops for individuals moving from clinical to management positions. He is currently the Director of Program and Staff Development at Bridgeway Rehabilitation Services. He also teaches as an adjunct professor at the NYU School of Social Work.

<- Back to Conference Main Page

Comments are closed.